Meet the Family Team with Louise Masters
What is your role in the private client team and how long have you been at Sintons?
I have worked at Sintons for almost five years. I am a senior associate within the family team and proud to be part of such a supportive and dynamic team. We really value our skills and clients, I suppose which are some of the reasons we were awarded the accolade Family Team of the Year at the Northern Law Awards this year.
Tell us about your career to date…
I trained and continued my career at a high street practice in a small village in Tyne & Wear. This was a wonderful experience over eight years which honed my skills and helped me develop into the lawyer that I am today. I am very loyal to the firms I work at and hope to be with Sintons for many years to come.
What attracted you to Sintons?
Following my first maternity leave, I was ready for a change, and the role at Sintons seemed like the right opportunity for me. Sintons is a nationally-renowned full service firm specialising in various areas of law and it was quite exciting to think that I would be able to internally refer my family clients for whatever other legal advice they required.
In addition, with Sintons based in Newcastle city centre, I knew we would also have good links with other imperative organisations such as financial advisors, accountants and so on.
Our clients not only often require this holistic approach but appreciate that we already have the trusted and long lasting relationships.
What does your role involve?
I can offer advice and assistance to clients from the very beginning of their relationships in forms of protective planning (cohabitation and nuptial agreements) right through to the end… and everything in between. Our clients are often high net worth or ultra high net worth and therefore sensitivity and discretion is imperative.
I deal with matters relating to children and international matters as well.
Finally, I also work very closely with the serious injury team at Sintons. Unfortunately in cases where a client has had a serious injury, it often follows that there will be challenges (in some form or other) within their relationship. Drawing on the skills from the serious injury team has allowed me to specialise in advising these clients or their partners and spouses. I understand that we are the only family team in the North East to be able to offer this dual team approach.
What have been your personal highlights to date?
There are a few to mention. Firstly, coming to Sintons which is a splendid place to work. Our core values (professionalism, excellent client service, teamwork and our people) are not something which are not written down and forgotten about, they are promoted and adhered to on a daily basis throughout the firm. I am proud to be part of it.
Next is that I have secured two promotions at Sintons. Not only does this show that I am achieving the best for our clients, it shows that the firm recognises and supports those who strive to uphold our values.
Finally, and as mentioned above, our wonderful team won Family Team of the Year at the Northern Law Awards 2019. We had some very strong local competition and were utterly delighted that we ranked top in the whole of the North East.
The family team is one of the most highly rated in the North of England. What are the advantages of being part of it?
The type of clients we meet and the support and help we provide throughout their journeys. That comes first. But very close to that is the relationship the team have. I think that we are unique. We are hugely supportive of one another, we care about each other and share ideas, skills and knowledge, and given that the team is so strong, it means we can always offer the best to our clients.
How does Sintons differ from other firms you have worked in?
Sintons is a fantastic and innovative place to work. I wouldn’t want to be anywhere else right now. We have implemented a new strategy over the last couple of years which sought to increase turnover but also improve all other aspects of the working environment. This in turn should provide the absolute best service for our clients. I am pleased to say that it is working.
What are your interests outside of work?
I have two small children and when I am not at work, I am with them. I am very fortunate to have a wonderful and supportive husband who looks after them (and me), keeps us all in check and this allows us to do fabulous activities and have big adventures on a weekend. He is a great cook and loves to bake which as you can imagine is great for my waistline!