COVID-19 Q&A | Sintons | Debt


During these unprecedented times, where the situation is changing on a daily basis, we are aware that individuals and business owners will have many questions and uncertainties about how these developments impact on them.

Here, through a series of Q&A with expert lawyers from across our firm, Sintons hopes to be able to answer some of those pressing questions, and provide some certainty and clarity for people who are unsure how to proceed.

We will bring you a question and answer per day for the next few weeks.

Q – I am a freelancer and have unpaid invoices which the companies involved claim they cannot afford to pay in the current climate. What are my rights?

A – Whilst we accept that these are unprecedented times, your right to be paid for the work you have done has not changed. If your customer is simply delaying paying you to manage their own cashflow, then they should be encouraged to make paying your invoice their priority.

The Government has announced a range of financial support for business and individuals through the COVID-19 crisis. If your debtor is genuinely struggling, they should be directed to this support and if they are not accessing that support then you will want to know why.

You do have some protection and Government guidelines stipulate that a customer must pay you within 30 days or receipt of goods/services, unless you agreed other payment terms.

Whilst you may be able to recover a debt relatively easily if there is little dispute of fact, occasionally you may be left with no other option than to escalate the situation and take legal action.

* For advice on this or any other debt-related matter, please contact Allison Thompson, head of debt recovery at Sintons, on allison.thompson@sintons.co.uk or 0191 226 3719.


Contact Us






Sintons LLP would like to contact you about the services that we have to offer. We would like to keep you informed of any important legal updates that may affect you, your organisation or business, such as our newsletters, legal bulletins and details of relevant training courses or other events you may be interested in attending.

Please confirm that you are happy for Sintons LLP to contact you by:



For further details on how your data is used and stored click here to see our Privacy Policy.

You can always change your mind by unsubscribing here.

We will only use your information to handle your enquiry and won’t share it with any third parties without your permission.