Privacy Policy

Sintons LLP is committed to protecting and respecting your privacy. We take your privacy very seriously and it is important to us that you can use and enjoy our website without having to compromise your privacy in any way. Sintons LLP is entered in the Information Commissioner’s Register of Data Controllers with registration number Z6560126.

This privacy policy (together with our terms of use) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.sintons.co.uk you are accepting and consenting to the practices described in this policy.

For the purpose of the Data Protection Act 1998 (the “Act”), the data controller is Sintons LLP of The Cube, Barrack Road, Newcastle upon Tyne NE4 6DB.

Information we collect about you

Like most websites, there is certain information that is automatically tracked by the internet service provider, including the website you just came from, which URL you go to next, the browser you are using and any searches you have done. This information is used for internal purposes to monitor activity on the website only and is kept in a form which does not identify individuals.

We also collect information from you through our website when:

  • you complete our on-line forms or when you provide personal information in the recruitment section of the website;
  • you book and/or pay for the events that we provide; and
  • you complete any “contact us” forms or claim forms.

The information collected may include:

  • name and job title
  • date of birth
  • contact information including e-mail address
  • national insurance number
  • occupation and company details
  • other information relevant to your enquiry


Telephone Calls

We reserve the right to monitor and or record telephone calls subject to and in accordance with law. All recordings belong to us and any records so kept shall be conclusive proof of instructions given or alleged to have been given in the event of a dispute. Any information or any such recordings are subject to disclosure under the Data Protection Act.

How will we use the information we collect?

The information you provide to us will be used for the following reasons:

  • to manage our relationship with you and our clients
  • to provide you with the best service possible
  • to improve our services
  • provide information relating to us if you indicate that you want to receive marketing material or similar communications
  • provide aggregate information and statistics for the purposes of monitoring website usage in order to help Sintons LLP develop their Website and services. These statistics will not include information that can be used to identify any individual
  • recruitment and selection purposes


When do we share your information?

We reserve the right to pass any or all of your personal information to the police or any other relevant body for the purposes of crime protection or prevention or for any purpose associated with your misuse, or suspected misuse of the website or in relation to any legal proceedings or prospective legal proceedings. We may also disclose any or all of your personal information to our auditors for audit purposes from time to time or other organisations with whom we are jointly organising an event such as a legal seminar.

Third parties may process information on our behalf, such as our IT service providers, and will have incidental access to your information. However, they will be obliged to act only on our instructions and to keep your information secure. Independent suppliers, such as experts, Counsel, enquiry agents and costs draftsmen, who may handle your information as our client in the course of legal proceedings are required to respect and preserve as confidential your personal information. If you are a client of the firm, please see your client care letter and terms of business for further details of third parties to whom we may disclose your personal information.

Marketing

Our marketing e-mails will contain an opt-out button. Please use this button if you would like us to stop sending you marketing material. Alternatively, you can ask us to stop sending you marketing material at any time by writing to our marketing department at The Cube, Barrack Road, Newcastle upon Tyne, NE4 6DB. Please specify whether you wish to stop receiving e-newsletters/bulletins or details of our seminars or both.

Cookies

Our site uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy.

Access to your information and inaccuracies

You have a right to request a copy of the information which we hold about you. To obtain a copy of this information, please write to us at the following address:

Sintons LLP
The Cube
Barrack Road
Newcastle upon Tyne
NE4 6DB.

When making such a request please provide payment of the statutory fee of £10.00.

We are committed to ensuring that the information which we hold about you is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this webpage.

This page was last updated on 20th June 2016.