Sintons Investors In People Accreditation
Our people make Sintons what it is. They share our vision and understand the importance of providing a first class service to our clients.
As one of the first law firms in the North East to receive the Investors in People Accreditation we recognise the importance of providing a structured work environment supported by high level training and IT support. In addition to Investors in People, we are recognised by the Law Society as personal injury specialists and are also accredited by the Association of Personal Injury Lawyers. Such accreditation not only ensures effective management and legal expertise but also promotes staff development, training and support. We believe that this in turn helps to maintain first class client service.
All cases are subject to a monthly review by the personal injury specialist responsible for conduct of the claim. In addition regular file audits are undertaken by the partners within the Department to ensure a consistently high standard of work is adopted throughout the team. Every client receives a Satisfaction Questionnaire at the conclusion of their claim to provide feed back on the service they have received.
In addition we have subscribed to Feefo, an independent market research organisation that collects online testimonials and comments. This enables you to see exactly what people think of Sintons and the service we provide.
We also believe that it is important to invest in our local community and do so through the various charitable donations and voluntary work undertaken through our Corporate Social Responsibility team.
You can visit the our people section of our website to find out more about the people that make up our personal injury Department.
To begin a personal injury compensation claim or obtain further advice with no obligation contact Sintons 24/7.