Head of Debt Recovery
We are a full-service law firm based in Newcastle upon Tyne serving clients throughout the UK and further afield. We have an outstanding reputation for delivering high quality partner-led advice with exceptional personal service.
With over 200 employees, including 32 partners and 120 lawyers, we are one of the largest law firms in the North East. Our client base includes large companies, owner managed businesses, healthcare professionals, leisure operators and rural businesses.
With a history stretching back over 100 years, we recognise the importance the contribution that businesses like ours should and can have on the local community and we, therefore, encourage our employees to get involved and give back to the local community in which we live and work.
Our vision is to set the standard for legal excellence and in doing so, to become the law firm of choice for businesses, organisations and individuals. To meet our vision and deliver an outstanding service we employ individuals who understand our clients’ needs, take pride in what they do and how they do it. We have four values that go to the heart of this: Teamwork, Excellent Client Service, Professionalism and Our People. It is by remaining true to these values that we will achieve our vision. If this sounds like a vision you would like to be a part of and you meet the requirements of the role below, we’d be delighted to hear from you.
The Role and Requirements
We have a fantastic opportunity for a Head of Debt Recovery to join and lead our growing debt recovery team who handle a case load of over 600 matters.
The role involves delivering a high quality, efficient, cost effective and bespoke service to our existing portfolio of clients. A key part of the role will also be developing relationships with new clients to sell the services that the firm offers as part of our strategy for growth. Excellent client relationship management skills are therefore essential, as well as experience of working within a similar role, ie debt recovery/credit control management type of environment. Working alongside colleagues across the firm to minimise litigation for existing clients, to resolve contractual disputes pre-proceedings and deal with contested matters up to trial form part of the role.
Responsibilities of the team include dealing with bulk volume debt recovery, as well as bespoke complex collection matters for companies and individuals alike.
The ideal candidate will be CICM qualified to at least MCICM (Graduate) level.
- Salary will be commensurate with experience.
- Comprehensive benefits package.
- Opportunity for career progression.
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